Quality Management
We achieve success by
– continuously improving and consistently meeting the needs and expectations of our interested parties
– creating an environment in which contributors engage and commit to achieving the organization’s goals.
This long-term strategy is supported by short- and medium-term goals.
The management system is subject to planned and unplanned audits. These audits are used to determine compliance with the corresponding and applicable requirements as well as the effectiveness of the measures taken on the basis of objective evidence. The integrated management system is reviewed and further developed with the regular management review.
Ethics, integrity, authenticity
Our business and personal relationships are based on mutual respect, fairness, trust and honesty [LINK].
We require our business partners to comply with applicable legal requirements and our responsible sourcing expectations. Through risk-based due diligence processes, we seek to identify, assess and address potential human rights, environmental and ethical risks within our supply chain. We conduct our business relationships in accordance with our Code of Conduct and applicable legal and regulatory requirements.
We are committed to identifying the legal and regulatory requirements applicable to our activities and implementing them in our management processes. For the procurement and processing of the raw materials covered in each case, we apply the due diligence obligations that apply to us as well as the procedures defined in our due diligence system. These include, where applicable, Regulation (EU) 2017/821, the OECD Guidelines, the LBMA Responsible Gold Guidance and the relevant RJC standards. Scopes and evidence can be found at [LINK]. Through risk-based due diligence and control processes, we work to identify, assess and mitigate risks of money laundering and terrorist financing in our supply and business relationships.
We strive to maintain transparent communication with relevant stakeholders and the public.
Safety and Health at Work (SGA)
Prevention is a central part of our actions. By providing safe and healthy working conditions, we aim to reduce the risk of work-related injuries and illnesses.
We are aware of our specific hazards and are controlled by our staff.
We are committed to eliminating hazards and minimizing SGA risks as far as possible. In doing so, legal obligations and other requirements are a minimum for us.
In addition to protecting our employees in our daily work, we are aware that we have an increased risk when handling precious metals, which is why we expressly state that the protection of our employees always takes priority over the protection of precious metals.
We can only achieve the success and continuous improvement of the SGA through long-term cooperation with our employees through consultation and participation.
Energy and environmental policy
Agosi aims to consider relevant environmental and energy-related aspects within its operational processes.
For this purpose, Agosi operates an energy and environmental management system in accordance with DIN EN ISO 50001 and DIN EN ISO 14001. The management systems support the structured recording, evaluation and control of relevant energy and environmental aspects within the respective areas of application.
The management undertakes to:
– to comply with applicable environmental and energy law requirements,
– to provide the necessary organizational and personnel requirements,
– to make relevant information accessible to employees,
– to regularly review energy- and environment-related processes,
– to sensitize and qualify employees with regard to energy and environment-related topics,
– to consider relevant energy and environmental aspects in procurement and investment decisions,
– to review the effectiveness of the management systems through regular audits and management reviews.
Energy and environmental policy is regularly reviewed to ensure that it is up-to-date and appropriate.
Agosi operates an integrated management system; its scope and effectiveness are reviewed through regular audits. Environmental statements are made only for the respective certified scope (e.g., ISO 14001/ISO 50001) and can be substantiated by the certificates available in the download section.
